We know you are going to love our products but in case you decide they are not quite right for you, send them back within 14 days of delivery and New Zealand Glacial Clay will refund fund your money - hassle free!
14 Day Money Back Guarantee offer applies only to New Zealand & Australian customers.
For any issues regarding your order, please contact us at hello@nzglacialclay.com or contact us via the contact page.
Please note: We only accept returns for items purchased through www.nzglacialclay.com
Returns must be within 14 days of delivery and we will not be able to accept any damaged products. The refund will not include outward shipping fee.
If you purchased a NZ Glacial Clay item from a retail partner, please contact that retailer directly.
Damaged or Faulty Products
If your package was damaged during transit or your product is faulty, notify us immediately at hello@nzglacialclay.com
Please note: If your product was purchased through a retailer, contact that retailer directly.