Returns Policy

We hope that you will be delighted with your NZ Glacial Clay purchase.

For any issues regarding your order, please contact us at

Please note: We only accept returns for items purchased through If you purchased a NZ Glacial Clay item from a retail partner, please contact that retailer directly.

Damaged or Faulty Products

If your package was damaged during transit or your product is faulty, notify us immediately at

Please note: If your product was purchased through a retailer, contact that retailer directly.